SHIPPING & ORDERS FAQ

The majority of our products are made to order. Please note your order may arrive in separate shipments.

For most online orders, We take about 2-7 business days to create our products. Then you can add shipping times on top of that.

* We highly recommend that you CREATE AN ACCOUNT upon checkout and "opt-in" to e-mail, Facebook, and SMS notifications so we can keep you updated on your order status. Once your package has shipped, we will send you a shipping confirmation email and facebook message (if applicable) with tracking information and an estimated delivery date.

Once your order leaves our warehouse, standard ground shipping takes 3 - 7 business days for delivery on domestic orders. Orders shipping to Hawaii, Alaska, Puerto Rico, military base APO/FPO and internationally will take additional time. Transit time varies by location, so please refer to your tracking number when you receive it.

Special Items: Some items / accessories on our site take longer to produce, and will ship separately. If this is the case, we specifically add notes to these item's product descriptions with this information. Please read all product descriptions carefully.

* For high demand and pre-sale items as well as after sales, processing and shipping can take longer to process due to longer production times. Because of this we cannot guarantee delivery times at checkout.

IMPORTANT: Although we wish we could be, we are definitely not psychic. It is 100% your responsibility to include the complete and correct shipping address for your order(s). We ship to the shipping address YOU provide us, so please take a moment to ensure accuracy of both your billing and shipping addresses (and differentiate between the two). If you live in an apartment or unit #, please specify.

We do not accept responsibility for orders that shipped to the wrong address, or for shipments that are deemed "undeliverable" by the shipping carrier, based on an error YOU made. If this is the case, we will re-ship your items free of charge but will not refund your order if your item is received after your event date, regardless of the date you placed your order. If you have any questions about your order, send us an email steve@runyourstate.com and we can check the status for you.

Event Apparel / Order Deadlines

If you’re ordering an item and wish to have it delivered by a specific date or for an event, please place your order at least 2-weeks prior to your event date. If your order is placed after this time, it is not guaranteed for delivery by your event date - period. No exceptions.

If the order deadline for event or date-specific apparel has passed, you can place a group order of 12 or more items of the same design until 10 days prior.

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Domestic
If your parcel is being returned to sender for any reason, our customer support team will reach out to you to confirm a new address once the item arrives back at our warehouse. If we are able to make contact, we will re-ship your item(s), but cannot be responsible for delays in shipment or delivery dates. Again, it is extremely important that you review your order details for accuracy when placing an order.

International
If your order is being returned to us for to any reason such as:
- Refused
- Unclaimed
- Not called for
- Denied Due to Customs Charges
- Incomplete / Insufficient Address

Once the item(s) arrives back at our warehouse you will be refunded for the purchase price of the item(s) minus the shipping cost. You will be responsible for the original shipping charges to you, any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to Wisconsin Red. This amount will be subtracted from your merchandise refund.

Please note: When an order is sent back to our warehouse, the carrier will send the item back via the slowest and cheapest shipping method to incur the least amount of cost. This typically results are longer return transit times and may affect your refund period.

Incorrect Address
If the shipping address on your order is incorrect or incomplete, please note that we cannot change the delivery address after an order has been shipped. If the item is undeliverable, once its returned to us we can process a replacement order (US only).

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